FunRadar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our platform.
Information We Collect
- Account Information: Name, email address, phone number, password, and profile preferences when you register as an Organizer or Ticket Buyer.
- Transaction Data: Payment details (processed securely via third-party processors like Stripe/PayPal), billing address, and ticket purchase history.
- Organizer Data: Business entity details, payout bank account information, and event asset uploads.
- Usage & Device Data: IP addresses, browser types, device information, geolocation data (if permitted), and interaction data via cookies and analytics tools.
How We Use Your Information
- To facilitate event discovery, ticket booking, payouts, and seamless venue check-ins.
- To provide Organizers with attendee data (names, ticket types, and preferences) necessary for event management and entry verification.
- To send transactional updates, fraud alerts, and personalized event recommendations ("Vibes").
Data Sharing & Disclosure
- With Organizers: When a Ticket Buyer purchases a ticket, their name, email, and preferences are shared with the respective Organizer to ensure a smooth guest experience.
- With Service Providers: We share data with secure third-party vendors for payment processing, hosting, and customer support.
- Legal Requirements: We may disclose data if required by law or to protect the safety and rights of our users.
Data Security & Retention
We implement robust security measures to protect your data. Payment information is encrypted via SSL/TLS encryption. We retain your information only as long as necessary to provide services and comply with legal obligations.
Your Rights
Depending on your location, you may have the right to access, correct, restrict, or delete your personal data. Contact us at support@funradar.com to exercise these rights.